First, we sincerely hope that you and your loved ones are still keeping safe and well.
As the global health crisis caused by Covid-19 continues, the sanitary conditions and regulations of the Governments where we operate continue to change and we remain attentive and adaptable to the new circumstances every day. Our Number 1 priority remains to ensure that we do all we can to help our internal team, international partners, customers and suppliers remain safe.
The Omicron variant has caused particular concern, due its high degree of infectiousness. We continue to be vigilant and take the required precautions to protect everyone as much as possible.
We wish to reassure our valued customers that Thames Side Sensors has remained fully operational throughout the pandemic, including Manufacturing, Sales, Technical Support and Logistics/Shipping, to be ready for the continued worldwide delivery of our products. Our load cells and electronics are heavily used within critical equipment in essential industries such as food, medical, pharmaceutical, transport and energy, amongst others.
We are 100% operational in all departments and branches worldwide, including our Indian subsidiary (Mumbai) and our Spanish warehouse & logistics division that exclusively serves our customers in the European Union (via Thames Side Sensors Europe Ltd).
To ensure the maximum possible safety for our valued teams of people, we have adapted our procedures and taken the necessary safety and sanitary measures according to the requirements in each of our operating locations. Most of our office-based staff are now working from home, in order to limit their contact with others, despite the strict sanitary procedures that we are operating under. This is a precautionary measure to allow us to contribute to limiting the spread of the highly infectious Omicron variant.
Please be assured that all members of our team have the necessary technology and tools available to continue giving you the best possible pre-sales and after-sales service.
If you wish to contact us by phone, please do this in the usual way by calling us on +44 (0) 118 941 1387 or by email: sales@thames-side.co.uk / sales@thames-side.eu / ventes@thames-side.fr / vertrieb@thames-side.de
Customers from India, Sri Lanka, Bangladesh and Nepal can contact us on +91 22 2850 6711 / +91 98334 17177 or by email: sales@thames-side.in
Our commitment to give you the very best service is, and always will be, unrelenting. We sincerely hope that we will all emerge from this situation successfully in the future and we are here to help with any clarification you may need.
Thank you for your invaluable collaboration and partnership. Stay safe and well.
The Sales team,
Thames Side Sensors Ltd. (United Kingdom)
Thames Side Sensors Europe Ltd. (Ireland)
Thames Side Sensors India Pvt Ltd (India)
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